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How-To Guides

Step-by-step guides to help you get the most out of Alzheimer Memory Comfort. From setting up your first display to managing multiple tablets, we've got you covered.

Quick Start

1️⃣

Create Account

Sign up and log into your Alzheimer Memory Comfort account

2️⃣

Add Content

Create displays and add photos, memories, and information

3️⃣

Register Tablets

Connect your tablets and mobile apps to show your content

Getting Started

📱

Adding Your First Tablet

Complete walkthrough of registering a tablet device to show your family photos and memories.

Includes PIN generation, device registration, and troubleshooting
Read Guide
🖥️

Creating and Managing Displays

Learn how to create displays, add content, and organize your family photos and memories.

Display creation, content management, and organization tips
Read Guide
👥

Sharing Access with Family

Use magic links to let family members add photos and memories without needing passwords.

Secure sharing, family collaboration, content contribution
Read Guide

Advanced Topics

🏠

Multiple Room Setup

Set up different displays for different rooms with customized content for each location.

Multi-display management, room-specific content, advanced organization
Read Guide
📲

Mobile App Integration

Connect iPhone, iPad, and Android apps using the same tablet registration system.

iOS apps available now, Android coming soon
Read Guide
🔧

Troubleshooting Guide

Common issues and solutions for PIN problems, display issues, and connectivity problems.

Problem diagnosis, step-by-step solutions, support contacts
Read Guide

Adding Your First Tablet

What You'll Need

  • An active account and access to Settings
  • The tablet device you want to register
  • About 5-10 minutes to complete setup

Step 1: Generate a PIN Code

  1. Log into your account and navigate to Settings
  2. Find "Registered Tablets and Mobile Apps" section (dark blue card)
  3. Click "Generate PIN for New Tablet" button
  4. Note the 6-digit PIN (example: 123456) - valid for 6 hours only

Step 2: Register Your Tablet

  1. On your tablet device, open a web browser
  2. Go to: [your-website]/tablets/register
  3. Enter the PIN and a friendly name (e.g., "Grandma's Living Room")
  4. Click "Register Tablet"
  5. Bookmark the success page - this is your tablet's unique URL

Step 3: Assign to a Display

  1. Return to Settings - your tablet now appears in the list
  2. Click on the tablet card to open parent assignment
  3. Select a Display from the dropdown
  4. Click "Update" to save the assignment

Success!

Your tablet will now show content from the assigned display with navigation controls.

Creating and Managing Displays

Creating Your First Display

  1. Navigate to /displays page from your account
  2. Click "New Display" button
  3. Enter a title (e.g., "Family Photos", "Living Room Display")
  4. Save the display

Adding Content to Displays

  1. Click "Posts [0]" next to your display
  2. Click "New Post" to add content:
    • 📸 Images: Family photos, memories
    • 📝 Text: Messages, reminders, information
    • 📅 Date/Time: Current date and time display
    • 🎥 Videos: Family videos and memories
  3. Organize posts by dragging the icon

Pro Tips

  • Use descriptive titles for easy organization
  • Add captions to photos to help with memory recall
  • Mix content types (photos, text, dates) for variety

Sharing Access with Family

Magic Links

Share secure access with family members without giving them your password.

Creating a Magic Link

  1. Go to Settings page
  2. Find "Share Access to Your Picture Frame" (blue card at top)
  3. Click "Copy Magic Link for Sharing"
  4. Share the link with trusted family members via text or email

What Family Members Can Do

  • Add new photos and memories
  • Create new posts with captions
  • View existing content
  • Help organize family memories

Secure & Temporary

Magic links provide temporary access and don't expose your login credentials.

Troubleshooting Common Issues

PIN Problems

❌ "Invalid PIN"
  • Check all 6 digits are correct
  • Generate a new PIN if expired (6-hour limit)
  • Ensure you're on /tablets/register page
⏰ "PIN Expired"
  • PINs automatically expire after 6 hours
  • Generate a fresh PIN in Settings

Display Issues

📱 Tablet Not Loading
  • Check internet connection
  • Verify tablet URL is correct
  • Try refreshing the browser
🖼️ No Content Showing
  • Ensure parent display has posts
  • Check tablet is assigned to a display
  • Use reload button (🔄) on tablet

Still Need Help?

Contact support through your account settings or check the FAQ page for more solutions.

Ready to Get Started?

Follow our guides to create meaningful memory displays for your family.

Create Account View FAQ